Last updated September 17, 2026
This Refund Policy explains how cancellations and refunds work for paid plans on Chatbotappai. It is part of, and should be read with, our Terms of Service. Subscriptions are sold and billed by our merchant of record, Alvin AI Studio LLC, which processes any refunds together with our payment provider.
You can cancel at any time from your account settings. When you cancel, your plan does not renew for the next period, and you keep access to paid features until the end of the period you have already paid for. Cancelling stops future charges; by itself it is not a refund of the current period.
Chatbotappai is a digital service that you can use immediately, so payments are generally non-refundable, including for time already elapsed and for a period that has already started. We may still offer a refund or credit at our discretion, for example if you were charged in error, could not access the Service due to a fault on our side, or were billed for a duplicate subscription. Nothing here limits any refund rights you have under mandatory consumer-protection law (see section 6).
A paid plan may start with a trial that carries a small upfront charge (for example, a 7-day trial for $1.99). This introductory charge is non-refundable. To avoid the recurring price, you need to cancel before the trial ends; once the trial converts, standard billing applies.
To ask for a refund, contact us through our support center and include the email on your account and the date and amount of the charge. Please reach out within a reasonable time after the charge so we can review your request quickly.
If we approve a refund, it is issued to your original payment method through our payment provider. It usually appears within a few business days, though the exact timing depends on your bank or card issuer. We do not charge a fee to process an approved refund.
Some regions give consumers additional rights. For example, consumers in the EU and UK may have a statutory right to withdraw from a purchase within a set period, which can be limited once a digital service has started with your consent, and consumers in Türkiye have rights under applicable consumer-protection law. This Policy does not remove any right you have under the law that applies to you.
If you believe a charge is wrong, please contact us first so we can help. Opening a chargeback or payment dispute before contacting us may lead to your account being suspended while the dispute is reviewed.
We may update this Policy from time to time and will post the updated version with a new date. For questions about billing or refunds, reach us through our support center. Refunds are handled by:
Seller / Merchant of Record:
Alvin AI Studio LLC
447 Broadway, 2nd Floor, Suite 3007, New York, NY 10013, United States